Q. What forms of payment do you accept?
A. We accept:
     - Visa
     - MasterCard
     - American Express
     - Discover
     - Check
     - Cash

Q. What do I need to bring with me?
A. Please bring a photo ID and your insurance card with you when you visit our center.  Please be sure to let our staff know of ANY allergies, current medications and your medical history.

Q. What is the difference between Urgent Care and Emergency Care?
A. Basically emergency care refers to those things which could be beyond the scope of any urgent care center, as they could prove to be life-threatening and thus require the full resources of a hospital.

Q.   Does Northville Urgent Care Center replace my primary care physician?
A.   No, at Northville Urgent Care Center, our goal is not to replace your primary care physician but to be available, when their office may be closed or when it is impractical to be seen by them promptly.

Q.  When should I use an urgent care center rather than my regular doctor?
A.  Use your regular doctor when you can. We are here to assist in your care if you cannot schedule a convenient appointment. You will find the urgent care can handle your problem promptly.

Q.  Why not use the Emergency Room?
A.  If you have a true life threatening emergency, you must go to an emergency room. However, most patients do not need the expense and delay of the emergency room for urgent illnesses/injuries.

Q.  Do we work with other doctors?
A.  We often act as firemen for your regular doctors. We see patients when your doctor is out, after hours, weekends and holidays. We handle the urgent problem immediately and refer back to the primary care doctor the next day.

Q.  Do you refer patients to specialists?
A.  Yes. We handle immediately urgent problems such as sprains, fractures, lacerations, vomiting, diarrhea, dehydration, etc. and refer patients to the appropriate specialist the next day or immediately if the illness warrants.

Q.  Is x-ray available?
A.  Yes. We have x-ray facilities on site with x-ray technicians on staff.

Q.  Do your doctors have regular patients?
A.  NO, Since we are a walk-in urgent care center, our emphasis is on the urgent care patient. 


Q.  If I make an appointment, will I be seen on time?
A.  Usually, but we are an urgent care center and we take patients as they arrive.

Q.  Do we see patients with urgent illnesses?
A.  We will see patients for almost anything: bladder-infections, flu, colds, high blood pressure checks, minor trauma, fractures, lacerations, ear wax removal, rashes, bites, muscular pains, etc.